Anna Tzvetanova

Anna Tzvetanova is an experienced professional in account and operations management, currently serving as a Senior Account Manager at Sutherland Global Services since July 2016. Prior to this role, Anna worked as a Senior Client Manager and Senior Operations Manager at C3i Healthcare Connections and C3i Europe, where responsibilities included staffing processes, performance management, and ensuring high morale among staff. Earlier roles at C3i Europe included managing daily Help Desk activities and overseeing the performance of Help Desk Analysts while generating and analyzing reports to drive operational efficiency. Anna holds an EMBA from the American University in Bulgaria and a BSBA in General Management from the City University of Seattle.