Miguel Cardoso

Miguel Cardoso is a seasoned professional with extensive experience in operations and management. Currently serving as a Lecturer and DBA Mentor at the Swiss School of Business and Management since June 2023, Miguel previously held the position of EMEA Director of Customer Operations at Trilliant from September 2021 to September 2024. Prior roles include Business Unit Director and Service Operations Director at CACI Ltd from December 2014 to August 2021, and Support & Operations Manager at LexisNexis Risk UK between May 2013 and December 2014. Additional experience encompasses roles as RPS EMEA Support Manager and Technical Account Manager at RedPrairie from May 2008 to April 2014. Miguel's educational background includes a Doctorate in Business Administration with a specialization in Operations Management from the Swiss School of Business and Management, a Management Masters from Robert Gordon University, a BSc Open Degree from The Open University, and a Licentiate degree in Electrical, Electronics and Communications Engineering from Universidade de Trás-os-Montes e Alto Douro.