Susana Gonzalez Espinosa is a seasoned professional with extensive experience in software quality assurance, testing, and academic instruction. Currently serving as a QA at Switch Software Solutions since May 2021, Susana has a prior background as a Software Testing Specialist at Merchise Autrement, where responsibilities included designing and executing test cases and managing incident tracking. Susana's experience also encompasses roles as a Business Analyst, where contributions included developing enterprise architecture and modeling infrastructure modules. In academia, Susana has held professorships at both Instituto Superior para as Tecnologias da Informação e Comunicação and Universidad de las Ciencias Informáticas, teaching various database and programming courses, while also supervising high-achieving undergraduate theses. Susana holds a degree in Computer Science from Universidad de las Ciencias Informáticas and a Master's in Comparative Education from Universidad de Ciencias Pedagógicas Enrique José Varona.