Pete Johns

Pete Johns is an experienced leader in customer success and organizational culture with a strong background in communications and employee engagement. Currently serving as the Director of Customer Success & Growth for Europe at SWOOP Analytics since October 2021, Pete leads a team focused on driving customer success and growth initiatives. Prior to this role, Pete held key positions at The NRMA, including Senior Manager of Organisational Culture and Digital Employee Experience Manager, where responsibilities included enhancing digital workplace coherence. Further experience includes roles at Chartered Accountants Australia and New Zealand, Roads and Maritime Services, and Harbour City Ferries, emphasizing strategic communication and culture change. Pete's career started in sales and marketing with positions at McGraw-Hill Higher Education and GTI Specialist Publishers, complemented by academic qualifications in Change Management and Ancient History.