Michael Ku is an accomplished Technology Support Analyst with extensive experience across various roles in technology and customer service. Currently employed at Sydney Metro since January 2021, Michael's previous roles include Technical Support Specialist at Colliers International, where responsibilities encompassed managing multiple sites and providing IT support, and Onsite Support at POMT, focusing on AV technology maintenance. Notable experience as a Retail Associate at BIG W involved customer service and inventory management. Michael holds a Certificate 4 in Cyber Security from TAFE NSW and multiple degrees from the University of Technology Sydney, including a Master's in Information Technology and an MBA in Marketing.
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