Pedro Silva

Pedro Silva is a highly experienced professional in customer support and technical management, currently serving as Technical Support Manager at Syncron since January 2019, with prior roles including Team Lead, Manager Customer Support, Support Engineer, and Analyst. Between January 2016 and January 2019, Pedro held the position of Technical Support Engineer at Noble Systems, specializing in cloud technical support. Earlier career experience includes serving as Operational Manager at Golden Gate of Orlando LLC from January 2015 to January 2016 and as an Insurance Agent/Branch Manager at ATI Insurance from August 2011 to January 2015, where customer engagement and policy management were key responsibilities. Pedro holds a Bachelor of Business Administration in International Business from Kennesaw State University, completed in 2021.