Poppy Allen

Poppy Allen is an experienced customer support professional currently serving as a Customer Support Engineer at Tailscale since June 2024. Prior to this role, Poppy was a Technical Customer Support Engineer at Vault Platform, providing expert support and custom solutions to enhance customer efficiency and user experience. Poppy has also held significant positions, including Global Technical Support Manager at Multiverse, where the focus was on software for apprenticeship programs, and Senior Product Support Specialist at Unmind, responsible for improving technical support for millions of users and implementing Zendesk. Earlier roles include Technical Partner Operations Manager at Sanctus and Technical Recruitment Consultant at Parallel Consulting, as well as a Customer Relations Executive at Hastings Direct. Poppy's educational background includes A Levels in English Language and Literature from Bexhill College.