Sam Joynt

Sam Joynt is a seasoned customer service executive with extensive experience in leading customer care operations. Currently serving as Group Executive Customer Care at takealot.com since June 2017, Sam has played a pivotal role in enhancing customer experience at this prominent South African online retailer. Previously, Sam held several key positions at Amazon from September 2010 to May 2017, including Operations Manager for Seller Support, where responsibilities involved optimizing customer service for millions of sellers. Sam also contributed to Amazon Web Services as an Operations Manager, focusing on delivering tech industry customer support. Earlier career experiences include operational roles at Merchants SA and BT. An alumnus of SACS, Sam completed matriculation between 1979 and 1990.