Naveen brings with him rich experience of over two decades in financial services -- Insurance, Banking & Asset management. His association with Tata AIA commenced in 2015 as CEO & MD of the Company where he led the organisation’s transformation by turning around the vital metrics of company and catapulting Tata AIA from a no. 17 position [based on IWNBP] to no. 5 in a span of three and a half years. Under his stewardship, Tata AIA scripted profitable growth by nurturing a performance oriented culture and building capability to deliver on aggressive targets. Distribution channels grew significantly as new partnerships were forged and the company consolidated its successful omni-channel strategy. Tata AIA scaled to no.2 position in Claims Settlement ratio as well as on 13th month persistency and initiated Dynamic Net Promoter Score [NPS] which became a game changer in the industry. During his tenure, Tata AIA also became the proud recipient of the AON Hewitt Best Employer award two years in a row. Thereafter, Naveen moved to AIA, as CEO - Group Partnership Distribution for the next one and a half years. He rejoined Tata AIA as CEO and MD after a brief stint at Axis Bank in a senior management role.
He has served as Senior Partner at McKinsey & Company, based in Mumbai and led the Financial Services practice in India and South East Asia (Singapore, Malaysia, Indonesia, Thailand, Philippines , Vietnam). At McKinsey he worked with some of the largest public, private and foreign financial services institutions.
Naveen holds an MBA from Indian Institute of Management, Ahmedabad, and a Bachelor of Technology from Indian Institute of Technology, Madras. Naveen is passionate about running, is an avid reader and loves watching science fiction.
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