Upendra Singh

Upendra Singh is a seasoned Technical Program Manager currently leading strategic initiatives at Tata Digital, where responsibilities include developing a multilingual Conversational AI Chatbot platform for Tata Neu Super App and an AI/ML-based analytics platform for contact center quality analysis. Prior experience includes serving as Sr. Manager at FirstCry.com, overseeing AI/ML and big data projects across India and the Middle East, and roles at Airtel Africa where Upendra acted as a SPOC for IT projects while also serving as Sr. Lead Business Analyst. Other notable positions include being a core team member at Open Software Technology, Forysta Ventures, and ANMsoft Technologies, where Upendra focused on strategy consulting, business development, and project management across various technology initiatives. Upendra holds a Bachelor's degree in Computer Science & Engineering from the Indian Institute of Technology (Indian School of Mines), Dhanbad.