Sherif Sabry

Sherif Sabry is an experienced IT professional specializing in IT Service Management (ITSM) and IT Operations Management (ITOM). Currently engaged with Tatweer Buildings Company and SPECTECH since October 2023, Sherif oversees service delivery management to ensure alignment with business needs and adherence to service level agreements. Previously, Sherif served as an IT ServiceDesk Manager at Aman Group, enhancing customer service experiences and resolving issues effectively from December 2021 to October 2023. Additional roles include Senior ServiceDesk L2 at SESCO Trans and Help Desk Team Lead at iSON Xperiences Ltd, showcasing expertise in team management, performance reporting, and technical support. Sherif holds a Bachelor's degree in Information Technology from Ain Shams University.