Irving Pengel

Irving Pengel is a seasoned IT professional with extensive experience in support and system administration. Currently serving as a Senior IT Support Engineer at TBI since October 2013, Irving is involved in the implementation of Topdesk 5.2 and troubleshooting various technologies including DHCP, Active Directory, and MS Exchange. Prior positions include Junior System Administrator at WSB Solutions, where incident resolution and remote management of servers for over 70 clients were key responsibilities, and Support Engineer at Alstom Transport, addressing second-line incidents. Irving has also held roles at Veiligheidsregio Rotterdam-Rijnmond, MAB Development, the Ministry of Foreign Affairs, and Delta Lloyd, consistently focusing on incident handling and support. Educational qualifications include MBO certifications in System and Network Administration, along with training in ITIL Process Management and Prince II.