Pamela Monge Coto

Pamela Monge Coto is an accomplished professional with diverse experience in customer service and management. Currently serving as an AWS Specialist at TD SYNNEX since May 2024, Pamela has previously held key roles such as Customer Success Specialist and Director de éxito de clientes at RPost. Pamela's background includes significant experience at SmileDirectClub as a Team Lead and Customer Service Representative, where responsibilities included providing support across various customer concerns. Prior roles include Call Center Representative at SYKES, Senior Health Care Manager at Elmfield House Residential Home, and Care Worker at Vincentian Care Plus. Pamela's academic qualifications include a Bachelor of Business Administration from Universidad Central (CR) and multiple certifications in project management and business administration.