Karen Walker is a seasoned professional in customer success, currently serving as the Director of Customer Success at Team Engine since September 2024. Previously, Karen held roles at MentorCloud from April 2021 to September 2024, including Manager of Client Success and Director of Customer Success. Prior experience includes serving as Senior Customer Success Manager at Digital Air Strike from March 2016 to April 2021, and Account Executive at Nexstar Media Group, Inc. from January 2016 to November 2016. Karen's background also encompasses a Marketing Manager position at Power Promotions Inc. from August 2014 to November 2016, and a managerial role at P. F. Changs China Bistro from October 2006 to May 2012. Karen holds a Bachelor of Science in Business Administration and Management from Arizona State University and an Associate's degree in Business, Management, Marketing, and Related Support Services from Phoenix College.