Rubén Jesús Fernández

Ru B. is an experienced CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in managing the project life cycle and SDLC for complex CRM Dynamics services. Prior experience includes roles as an Intern at Valyant AI, where Ru B. focused on system testing, data visualization, and client interaction, and as an ecommerce Business Analyst for PetsGlory, where analysis and visualization reports contributed to marketing strategies. Additionally, Ru B. served as a Volunteer External Communications Manager for Project Management Without Borders, leading marketing efforts, and worked as a Business Analyst at Pactic Media Concepts Pvt Ltd, achieving significant lead generation and project profitability. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.