Sheila Desmond

Sheila Desmond is an experienced professional in client relationship management and service delivery, currently serving as Services Partner Manager at TEKenable Ltd since January 2023. With a longstanding tenure at Capita Customer Solutions since September 2009, Sheila has held multiple roles including General Manager, where responsibility includes the overall management of a public sector account with over 60 staff. Previous positions include Client Relationship Manager and Service Delivery Manager, focusing on strategic alignment and operational performance within diverse industries such as telecommunications and utilities. Sheila's early career experience as a Customer Service Supervisor involved managing a large team in a high-demand, international environment, significantly enhancing organizational skills. Sheila obtained education from Munster Technological University.