Flyness Kajani

Flyness Kajani is an experienced professional in customer service and business management, currently serving as a Service Centre Supervisor at Telekom Networks Malawi Limited since July 2007. In this role, Flyness leads the implementation of business strategies to enhance brand visibility, customer communication, and market opportunities in the Blantyre Central Business Area. Previously, Flyness worked as a Customer Service Consultant at the Limbe TNM Service Centre and as a Sales Agent at Vanguard Life Assurance, where responsibilities included field sales and customer engagement. Early career experience includes serving as Customer Service Supervisor at Shire Buslines, ensuring high-quality service provision. Education includes a Master of Business Administration from Unicaf University and a Bachelor's Degree in Business Administration from Columbia University, complemented by a Professional Postgraduate Diploma in Marketing Management from The University of Malawi - Polytechnic.