Nina Gljuk

Nina Gljuk is an accomplished professional with extensive experience in customer service and project management, currently serving as the Head of Omnichannel Development at Telekom Slovenije since January 2024. Previously, Nina worked as a freelance problem solver and change catalyst, and held various positions at A1 Slovenija d.d. from June 2016 to August 2023, including Senior Project Manager in Customer Services, Contact Center Team Manager, Residential Customer Service Support Team Leader, and Technical Service and Operations Center Team Leader. Earlier experience includes serving as the Head of 1st Level Technical Support at Amis d.o.o. from April 2009 to June 2016, and as a Technical Assistant. Nina is skilled in process enhancement, technology integration, and leading teams to improve customer service and operational efficiency.