Josefin Erséus

Josefin Erséus is a seasoned human resources professional with extensive experience in strategic HR leadership. Currently serving as Chief Human Resources Officer Nordic at Teleperformance since September 2023, Josefin previously held various HR leadership roles at Webhelp from October 2016 to September 2023, including Head of HR and Head of HRIS, Payroll & Shared Service Center. Notable achievements include establishing a Shared Service Center for Payroll and optimizing HR operations to enhance efficiency and employee experience. Earlier roles include HR Business Partner at Söderberg & Partners Heartpace AB and Consultant Manager at Qwork, showcasing a strong background in recruitment, employee engagement, and organizational development. Josefin holds a degree in Human Resource Management from Umeå University.