Usha Iyer is a seasoned professional with extensive experience in product support and management within the technology sector. Currently serving as Senior Vice President at Temenos since October 2019, Usha leads a robust support organization of over 110 members, delivering 24/7 product and application support for Kony and Avoka products on both cloud and on-premises platforms. Prior to this role, Usha held various leadership positions at Kony, Inc., including Vice President of Products and Co-Executive Director for Mobilizing Causes, where responsibilities included managing product support for key applications such as Quantum and Infinity. Usha's career spans significant roles at Virtusa, Satyam Computer Services Ltd, and other organizations, with a strong foundation in technical development and education, complemented by advanced degrees in Business Administration and Systems Management.
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