Aaron Ricken

Aaron Ricken is a Technology Support Analyst at Tennis Australia since November 2023, focusing on providing first-line technical support and managing Azure Active Directory for improved identity and access management. Previously, Aaron served as an IT Systems Engineer at NeoDyne from August 2020 to September 2023, overseeing Microsoft 365, Exchange, Azure, and systems management across multiple locations. Prior roles include IT Support Engineer at PFH Technology Group, where premium support was provided for customer servers, and a Co-Op Intern in the PMO at Stryker, coordinating project management training. Aaron began a career in retail as a Confectioner/Baker at Ryan's SuperValu while earning a Bachelor of Business Honours in Information Systems from Munster Technological University between 2015 and 2019.