Michael A. Williams is a seasoned IT professional with extensive experience in hardware and desktop support across various client sites, including the Ford Kentucky Truck Plant and AT&T. Currently serving as a Hardware Technician at Terralogic Inc. since January 2022, responsibilities include providing hardware support for printers and scanners. Previous roles feature involvement as a PC Renewal Technician at Stefanini Group, focusing on imaging and setting up computers, and as an Associate Field Technician at DXC Technology, troubleshooting software and hardware issues. With additional expertise in PCI compliance from Hexaware Technologies and a solid background in technical support from positions at Firstsource Solutions USA and CompuCom, Michael holds multiple associate degrees in Computer Science and related fields.
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