Dr. Kenneth Poole, Jr. is the Medical Director of Patient Experience for Mayo Clinic Arizona. He also chairs the Mayo Clinic Patient Health Information Subcommittee, which governs appropriate use of the EMR and other information systems across all of Mayo Clinic, and sits on the Mayo Clinic Arizona Clinical Practice Committee. His academic interests include clinical informatics, health economics and policy, and innovation in health care delivery, and he sits on the Admissions Committee for the Mayo Clinic Alix School of Medicine. Dr. Poole earned his B.S. degree from Tennessee State University, his M.B.A. from Washington University in St. Louis, and his M.D. from Northwestern University.