Erin Zhou is an experienced program manager currently at SK tes since February 2022, with a strong background in customer service and account management. Prior roles include settlements manager and customer service manager at AER Worldwide from 2011 to February 2022, where responsibilities involved leading audits for settlements alignment and managing global customer service teams. Earlier experience at DISH Network from 2001 to 2010 focused on developing customer satisfaction goals and ensuring service quality through effective policy implementation and customer follow-ups. Erin Zhou's expertise encompasses program management, customer relations, and operational efficiency.
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