Nolwazi (Ndaba) Dube is a seasoned professional with extensive experience in customer service operations and contact center management. Currently serving as a Senior Customer Service Operations Manager at TFG (The Foschini Group), Nolwazi has previously held significant roles such as Manager of the Contact Centre at AVBOB South Africa, Service Level Manager at Electronic Toll Collection, Claims Operations Manager at Alexander Forbes, and Inbound/Outbound Campaigns Acquisitions Service Centre Manager at Tracker South Africa. Nolwazi holds a Post Graduate Diploma in Business Management from Regenesys and completed a course in Contract Management at the University of Pretoria.
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