The Operations Team at The AA is responsible for streamlining internal processes and enhancing service delivery across various functions, including breakdown support and customer service. They focus on optimizing operational efficiency, managing fleet resources, and implementing continuous improvement initiatives to ensure the company maintains high standards in customer care and support. Through collaboration and data-driven strategies, the team aims to enhance overall performance and responsiveness to member needs.
Amar Aujla
Operations Manager
Carolyn Shaw
Recovery Team Leader - Acciden...
Chris Ashall
Operations Manager
Jenny Burgess
Digital Ops Manager
Jordan Johnson
Continuous Improvement Manager
Laura Bache
Operations Manager
Michael Tiplady
Customer Team Manager
Natalie Horton
Senior Manager - Recoveries Re...
Samantha Biggs
Fleet Manager