Joe B.

Joe B. currently serves as Head of Product Support at The Adaptavist Group since October 2024, while also being a member of Support Driven since June 2015, a community dedicated to excellence in Customer Support and Success. Previously, Joe B. was the Product Support Team Lead at Adaptavist from August 2020 to October 2024, focusing on project management and team engagement. Prior experience includes roles as a Frontend Web Developer and Product Specialist at Synchronoss Technologies and Customer Support Team Lead at Loco2. Joe B. has a solid foundation in web development and customer support, complemented by significant contributions as Editor In Chief for THRILL Longboard Magazine. Educational qualifications include a Bachelor of Science in Environmental Science from Aberystwyth University and various certifications in business administration and web development from MULTIVERSE and SUPERHi.