Finance · Full-time · Madison, US
At Ideas That Evoke, we develop innovative social, creative, influencer and PR solutions for lifestyle, beauty and luxury brands. Our experience is vast, working with companies of all sizes and industries, including Fortune 50 brands as well as mid-sized businesses and innovative start-ups. We pride ourselves on being agile, highly responsive and able to generate ideas that disrupt the market and garner results.
What Your Responsibilities Will Be:
Serve as a SPOC within Evoke for all client needs, manage client expectations, and oversee client deliverables through regular meetings (phone, email, in-person) and excellent client communication
Responsible for all client satisfaction, including actively pivoting strategy under the direction of the Vice President
Account Community Management
Oversee and assist with high-quality online community management, including error-free copywriting
Source and manage influencer and ambassador relationships through outreach and relationship maintenance
Daily monitoring of messages, comments, and replies for all channels 7 days per week including occasional customer service, etc.
Analyze reporting monthly for insight into media success, and facilitate strategy tactical pivots as necessary
Seamless Content Execution & Project Management
Develop, create, & source content strategy for client work including content calendar creation and copywriting
Actively manage projects to meet all assigned deadlines while anticipating team and client needs and requests
Create and manage all internal and external meetings through agenda creation and leading meetings
Execute Strategy content calendars on schedule, creating client-ready work the first time
Master client tone of voice through copywriting blogs, emails, social media, and more
Manage client special projects and campaigns through delegating and executing timely and thoughtful content
Execute strategy from conception to client delivery, utilizing your team when necessary
Coordinate all final client deliverables for error-free distribution, including proofing and delivery
Place, monitor, and manage all approved ads for accuracy while managing paid budget; suggest pivots as needed
Solve problems by creating solutions while working collaboratively with cross-functional teams
Help manage internal processes for projects with necessary tools (Asana, Server, software, time tracking, etc.)
Creative Team Engagement
Actively assist the creative team with content creation in photoshoots, video creation, or design
Oversee sourcing of props for shoots
Other Responsibilities
Keep project work on task and on budget (via billable client hours) through efficient execution
Continuously learn and grow through staying abreast of media and marketing trends
Assist in the management and training of AAEs, ACs, and interns including delegating appropriate tasks
Assist with Evoke projects, stay organized, and continuously adapt to changing needs of clients.
Other duties as assigned by the Senior, VP or President
All clients have different needs, so responsibilities may change with the needs of the client and Agency
Why You’re A Perfect Fit:
This job is not in the org chart
This job is not in any teams
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