Carla G. Daniel

Carla G. Daniel is an experienced business consultant currently serving at The Focused Approach since June 2011, specializing in customer service management consulting and organizational change. Previously held positions include Director of Member Services at The National Society of High School Scholars, and a volunteer role on the Membership Committee at The Commerce Club of Atlanta, focusing on member retention and engagement. Carla has also contributed to Procter & Gamble as Global Accounts Services Manager, overseeing a significant sales segment, and managed a high-performing Customer Service Team at Schwan's Company, handling substantial annual accounts. Early career experience includes serving as Southeast Regional Sales Manager at Flowers Foods & Subsidiaries, driving business strategies for major retail chains. Carla holds a Bachelor of Business Administration in Marketing from Georgia Southwestern State University.