MB

Mark B.

Director - Contact Center Transformation at Golden 1 Credit Union

Mark B. has extensive experience in customer service and operations management, with key roles at Golden 1 Credit Union as Director of Contact Center Transformation and Operations Manager. Mark also owned Photography by Mark Brooks. Prior positions include Customer Service Manager and Loss Prevention Supervisor at Gap Inc. and a Tier II Manager/Supervisor role at ATT Wireless (Cingular Wireless). Mark B. holds a Technical Certificate in Automotive Collision Repair and Refinishing from Wyoming Technical School and completed education at Amador Valley High School from 1985 to 1988.

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