Annelie Grey

Annelie Grey currently serves as the Head of Planning & Performance and Head of Customer Services at Principality Building Society, where responsibilities include leading a customer services department of nearly 200 colleagues, overseeing residential mortgage underwriting, and ensuring operational resilience. Previously, Annelie Grey was the Head of Financial Reporting & Control, managing all external financial reporting and regulatory disclosures. Annelie Grey has also held positions as Head of Technical Accounting and Head of Accounting Policy at Nationwide Building Society, and served as a Director in Deloitte's South West Financial Services practice, specializing in external audit relationships. Annelie Grey holds a BSc (Hons) in Psychology & Sociology from Cardiff University and is an ICAEW member.