Steve Hurst
Care for our guests is at the core of our business, and we keep challenging ourselves to exceed the expectations of those who trust us with their business.
We invest in career paths and life choices, providing the appropriate opportunities to explore the future we dream of.
Every day we grow, we want to be a better business and people every day. Some may be on different paths, and moving at different speeds, but we are all improving.
We appreciate diversity of heritage, beliefs and thought. We seek common ground and learn from those with a perspective unique from ours.
We are stewards of our land and our community. We are mindful of how our choices impact our world. From our guests to our community, we take every opportunity to care for and improve the lives of those around us.
We are active listeners and take every opportunity to listen to those who are speaking, without interruption and with eagerness to understand. We acknowledge each other and our guests by keeping our heads up and remaining aware of our presence.
We take the time to be clear with our words, provide thoughtful and timely communication, and always with the intent of improving. When communicating challenges, we are not passive aggressive or sarcastic.
We know our guests, community and team have placed incredible trust in us and we will keep earning it. If we somehow lose that trust, we will aggressively earn it back.
We work hard, as a team, to gain revenues and in return assets that help us achieve our goals.
We give each other the benefit of the doubt. If we are concerned, we ask questions without accusation.
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