Cecilie I. Mikkelsen is a skilled project coordinator currently employed at Det Kongelige Teater since May 2024, with a diverse background in customer service and ticket administration. Previous roles include Customer Service Representative at Mofibo from March 2021 to April 2024, where responsibilities included managing customer inquiries and ensuring GDPR compliance. At Carlsberg Group, from April 2018 to March 2021, Cecilie served as a Customer Service Coordinator, overseeing daily operations at the Entrance & Ticket Centre and implementing workflow optimizations. Experience as Official Ticket Operator and Client Service Supporter at Venuepoint A/S, coupled with substantial tenure at Horsens Ny Teater A/S where responsibilities encompassed ticket sales and customer service, reflects strong expertise in event management and client relations. Educational credentials include a degree in administration from Learnmark Horsens and Højere handelseksamen in International Economy & Marketing from Business College Horsens.
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