Tona Carter

Tona Carter is a Scheduling & Dispatching Coordinator at The Shade Store, responsible for managing routes for over 30 field professionals and problem-solving client issues across the Central and West Coast regions. Previous experience includes serving as a Client Resources Specialist at Hello Alfred, where Tona managed accounts for over 500 clients and contributed to an 11% increase in membership activation. Tona's background also includes roles in customer service at Strategic Financial Solutions NY, warehouse supervision at Zachys Wine Auctions, and various positions in the sports and retail sectors. Tona holds a Bachelor’s of Science degree in Sport Management and Business Administration from St. John's University.