Mandi Russell has a diverse background in customer operations and trust and safety management, currently serving in the Marketplace Trust and Safety division at Thumbtack since December 2021. Previously, Mandi held the role of Dispatch Team Lead and Dispatcher at Homie from September 2020 to December 2021, and worked as a Customer Operations Specialist at Thumbtack from February 2019 to July 2020. Mandi's career began as a Dental Assistant at White Smiles Family Dentistry between August 2016 and February 2018. Mandi Russell earned an Associate's degree in Human Resources Management and Services from Utah Valley University, completing studies from 2014 to 2022.