Paolo Giacomelli

Paolo Giacomelli is a seasoned professional in account management and customer success, currently serving as Head of Account Management/Customer Success at Thynk.Cloud since December 2024. Previously, at BigCommerce from November 2020 to December 2024, Paolo held various roles including Manager of the Customer Success team EMEA, focusing on complex customer needs and team mentoring. Experience also includes time as Sales & Partnership Manager at MyWoWo, where Paolo developed a B2B2C travel app and negotiated partnerships, as well as roles in strategic sales support at Cvent and event organizing at the University of Westminster. Paolo holds a Bachelor's degree in tourism and events management from the University of Westminster, completed in 2017.