Eric Smith

Eric Smith is a seasoned IT professional with extensive experience in helpdesk operations and systems management. Currently serving as Helpdesk Operations Manager at TierPoint since August 2022, Eric previously held positions as Help Desk Manager and Solutions Engineer at T1 Technologies, Inc., where responsibilities included team development and the cultivation of Managed Services offerings. Prior roles include IT Manager at Prime Communications, Inc., Systems Administrator at Fat Brain Toys, and Project Director for the LMS Project at ESU Coordinating Council, showcasing a strong background in supporting technology needs, project implementation, and team leadership across various organizations. Eric's career commenced with technical consulting roles, providing critical support and development solutions for insurance companies. Eric's educational foundation includes studies at the Community College of the Air Force.