Carmen Jones

Carmen Jones is a seasoned professional in the field of information technology and agile program management, currently serving as a Release Train Engineer at Truist Insurance Holdings, Inc. since May 2023. Prior to this role, Carmen accumulated nearly two decades of experience at Capital One, holding various positions including Sr. Manager, Agile Program Lead, Manager, Scrum Master, IT Manager, and Operations Specialist from September 2004 to April 2023. Earlier career experience includes the role of Operations Specialist at Aquent and Programmer/Analyst at Circuit City. Carmen holds a Bachelor of Business Administration with a focus on Information Technology from William & Mary.