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Ayana Jeniffer Usui

Customer Experience at TikTok

Ayana Jeniffer Usui has a diverse background in customer experience, product support, and human resources, currently serving in a Customer Experience role at TikTok since December 2023. Prior experience includes working as a Product Support Specialist at Parabola from December 2021 to November 2023 and holding various positions at Amazon from February 2017 to December 2021, such as Product Support Analyst and Senior Human Resources Assistant. Ayana's career began with internships at Intuit and ARCTIC ZERO, focusing on talent marketing and data analysis, as well as a role as a Sourcer at Cesab International. Education was completed at UC San Diego.

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