Mirza Umar Jamil

Mirza Umar Jamil is an experienced IT Support Specialist with a robust background in supporting diverse operating systems and applications, particularly within Windows and Mac environments. Employed at Planet from July 2021 to September 2024, Mirza has worked extensively with advanced ITSM tools such as Service Now and Jira, managed Microsoft technologies including Azure and Office 365, and provided comprehensive support across various levels. Prior to this role, Mirza was an Information Technology Operations Specialist at 3i Infotech Ltd. from April 2016 to June 2021. Mirza holds a BS in IT from the University of Gujrat, earned between 2012 and 2016.