Bidhan Bhattacharjee

Bidhan Bhattacharjee is an experienced IT professional with a strong background in IT service management, transformation, and infrastructure. Currently serving as Head of IT Service Management at Toll Group since June 2018, responsibilities include overseeing IT service desk outsourcing, implementing IT strategy and governance, and driving operational excellence. Prior to this role, Bidhan served as AVP and Global Head of IMS and Cloud Presales at Zensar Technologies, focusing on IT infrastructure management and business acquisition. Additional experience includes positions at Citi as Deputy Manager in Technology Infrastructure Services and at Kodak as Manager of IS, where responsibilities encompassed IT service delivery and transformation. Bidhan holds a Bachelor's degree from Calcutta University and a degree in Civil Engineering from the West Bengal State Council for Science and Technology.