Tilly van Paassen

Tilly van Paassen is a seasoned technical support consultant and Agile coach at TOPdesk, with a tenure starting in June 2017. Previously, Tilly served as Team Lead Engineering and Localization Engineer at TransPerfect from September 2012 to May 2017, where key responsibilities included resource planning, workflow optimization, coaching, and engineering support. Tilly's earlier roles include copywriting and translation at TOPdesk Nederland and guiding at Koninklijke Porceleyne Fles. Tilly's academic background features multiple degrees in Linguistics and French Language and Culture from prestigious institutions, including the University of Amsterdam and Université Lumière Lyon 2.