Daniel De Crescenzo is an experienced professional in the information technology sector, currently serving as Team Lead of the Customer Success Team at TopManage, an SAP Gold Partner, since May 2014. Responsibilities include managing support agents and providing training on processes and applications such as SAP Business One and HANA Database. Previously held roles include Product Support Agent - Level 2 and Operations Manager at Tecnoessentials C.A, as well as IT Manager at Laboratorio Clínico Galeno and Business Intelligence SAP Consultant at IT Sales Corp. Early career experience includes serving as a System Administrator at IDOM, C.A. Daniel graduated with a degree in Information Engineering from Universidad Tecnológica del Centro, having also completed a TSU in Informatica.