Sales And Revenue Operations Manager

About Topsort

Topsort is the #1 Retail Media Infrastructure company ,powering omni-channel retailers, marketplaces, and delivery apps worldwide in 40+ different countries to scale and optimize their retail media with AI and ML technology that’s privacy-first in the ad industry. We are customer-centric, product-led, and committed to a privacy-by-design ad monetization framework, powered by cutting edge AI and ML tech, democratizing silicon valley big tech’s adtech secrets with joyful, simple, performative products.

At Topsort, we're reshaping the e-commerce landscape with our cutting-edge growth media infrastructure and tools. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

About the Role

We are looking for a speedy, data-driven and detail oriented Sales and Revenue Operations Manager to own the sales velocity, processes, and databases to help scale the sales team as we continue our journey of scaling. You’ll be part of the sales team, own the sales metrics, reporting to and work closely with the leadership, finance, product and operations team who will be responsible for driving growth across Topsort’s revenue-generating teams. Working closely with various internal departments, you will be responsible for the execution of revenue strategies. 

• You’re the guardian of everything sales related, including numbers, processes and owner efficiency to ensure sales teams hit quota and exceed targets
• You will work with individual sales reps and sales leads to have both the granular data-driven view of each deal and pipeline dynamics, as well as overall sales velocity and market knowledge. 
• Be a wiz of CRMs and sales tools - from Hubspot to Chili Piper, you know the ins and outs of a full sales stack and what it takes to scale in the context of a high velocity startup. 
• Maintain up to date sales knowledge bases, RFPs, timelines and keeping sales teams on track throughout the quarters regarding logistics of sales activities, such as trade shows, industry events, and legal redlines. 
• Facilitate Sales Training, Kickoff, Retro and ceremonies to ensure sales frameworks are implemented consistently across the teams. Use Retool, BI tools, and and spreadsheets to analyze and make data driven decisions and generate actionable insights to ensure Topsort stays ahead of competitors in the retail media industry
• Prepare tailored content for Topsort’s clients and the retail media industry while leveraging standardized templates to maintain efficiency.
• Work closely with leadership to develop scalable and repeatable processes to ensure seamless operational guidelines across multiple departments at Topsort. 

Requirements

• B.A or B.S. or MBA in Finance, Computer Science, Data Science, Engineering related fields, STEM is a big plus. 
• 5 years minimum experience in a sales operations manager or RevOps rolePrefer entrepreneurial team player, and bonus points if you have worked in fast paced startup and enterprise software sales from 10s of millions ARR to into the hundredths
• Self-starter, highly organized, disciplined, and ability to think very rapidly
• You’ll be working with a global team, so experience with international markets, speaking multiple languages, or working and studying abroad is relevant.
• Proficiency using CRM software (eg Salesforce or HubSpot) and analytical software (SQL and spreadsheets), Ability to use visualization dashboards (eg Tableau) to create graphs and actionable reports This is a hybrid role that’s 4 days onsite in our Somerville office.

Topsort Culture

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. We thrive on working together, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

• Direct and Speedy: We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”
• Constant Improvement: The best way to grow is by doing. Topsort team is made of action-driven, intelligent, and curious individuals who are constantly seeking improvements and reinventions that lead to a better output and never content with the status quo.
• Embrace a Sports Team Mentality: We are all helpful and collaborative internally. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team. 
• Silicon Valley to the World: We were born in the pandemic by Stanford and Harvard alum cofounders who offer remote-working options with coworking memberships and (at least) once a year in person offsite gathering. You’ll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1.
• Valued for Your Individuality: From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don’t take management with a cookie cutter approach - but rather we cherish your quarks and think it makes us stronger. 

Topsort is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.