Lauren Bertsch

Lauren Bertsch is a seasoned professional with extensive experience in client relations, product success, and operations management across various roles. Currently serving as a Client and Product Success Specialist at Tops since March 2021, Lauren provides guidance to orthodontic offices on utilizing practice management software effectively while fostering strong client relationships. Previous roles include Practice Manager and Treatment Coordinator at Nestman Orthodontics, where Lauren managed front office operations and patient relations, and Treatment Coordinator at NESTMAN & ENG ORTHODONTICS LLC, contributing to significant growth in new patient exams. Lauren has also held various management positions at Regus, achieving notable financial successes and improving team performance. With a Bachelor of Business Administration from Millsaps College and a strong background in training and development, Lauren is dedicated to optimizing operational efficiencies and enhancing client experiences.