Matthew Glynn

Matthew Glynn is an experienced IT professional currently serving as a 1st Line Support Engineer at Total Computer Networks since November 2022. In this role, Matthew manages and prioritizes IT issue tickets, ensuring efficient support for users. Prior to this position, Matthew worked as a Junior IT Infrastructure Engineer and IT Support Engineer at Techienology, gaining experience in server and network security, customer support, and issue management. Matthew began the career as an IT Service Desk Engineer, acting as the primary contact for customer IT issues. Matthew holds a City and Guilds Level 3 qualification in Computer Systems Networking and Telecommunications from Oldham College.