Sabrina Freitas is a skilled professional in Customer Success and implementation, currently serving as an Analista de Customer Success I at TOTVS since October 2024. Prior experience includes roles as Analista de Onboarding Pleno at Feedz by TOTVS, Customer Success Manager at Obras Online, and various positions at Saipos | Sistema para Restaurante, demonstrating expertise in strategic deployment of SaaS solutions, training on customer engagement methodologies, and effective project management. Previous professional engagements also encompass consulting roles in the healthcare and human resources sectors, showcasing a strong ability to analyze performance indicators and enhance client satisfaction. Sabrina holds a degree in Gestão Comercial from Centro Universitário Internacional UNINTER.
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