Zandra Martin

Zandra Martin is an accomplished professional with extensive experience in client services and sales management. Currently serving as the Director of Client Experience at ShipMonk, Zandra leads a team of over 30, focusing on enhancing customer satisfaction in a 3PL environment. Previous roles include Senior Manager of Retention Sales at Direct Energy Business, where Zandra exceeded revenue targets and maintained high retention rates, and Director of Client Services at Telerx, overseeing a substantial budget and client satisfaction initiatives. With early career experience at Sysco and Kraft Food, Zandra has consistently demonstrated strong leadership, strategic planning, and a commitment to driving positive customer outcomes.