Beth Deguara

Beth Deguara is a seasoned professional with extensive experience in customer service and management. Currently serving as the Senior Customer Readiness Lead at Transport for NSW since August 2022, Beth focuses on enhancing customer outcomes within the Sydney Metro City & Southwest project. Prior to this role, Beth spent over a decade at Sydney Theatre Company, notably as Director of Customer Experience, where responsibilities included overseeing customer service and leading key CX projects. Additional roles at the company encompassed Customer Services & Ticketing Manager and Privacy Officer. Earlier career experiences include serving as General Manager for Dendy Cinemas Newtown and various managerial positions at Icon Film Distribution. Education includes an MBA from Kaplan Business School and a Bachelor of Arts from the University of Sydney.