Jo Foxall

Jo Foxall is an experienced professional in the transport sector, currently serving as Customer Experience Director at Transport for Wales since July 2022, leading a team of approximately 150 to enhance customer service through data-driven insights. As the Wales Lead for Women in Transport, Jo actively promotes women's participation in the industry, having launched the Wales Hub in 2022. Previously, Jo held roles including Managing Director and Operations Director at PTI Cymru, where strategic planning and leadership were key responsibilities. With a background in marketing and project management from Traveline Cymru and a foundational experience in marketing at LWT Marketing Services, Jo has developed a comprehensive skill set bolstered by advanced educational achievements including a Level 7 Award in Organizational Leadership and a Professional Diploma in Marketing.